Abstract
The NKI Cultural Competency Assessment Scale measures organizational CC in mental health outpatient settings. We describe its development and results of tests of its psychometric properties. When tested in 27 public mental health settings, factor analysis discerned three factors explaining 65% of the variance; each factor related to a stage of implementation of CC. Construct validity and inter-rater reliability were satisfactory. In tests of predictive validity, higher scores on items related to linguistic and service accommodations predicted a reduction in service disparities for engagement and retention outcomes for Hispanics. Disparities for Blacks essentially persisted independent of CC scores.
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This work was supported by NIMH Grant R34 MH071489-01A1 and the New York State Office of Mental Health Nathan S. Kline Institute Center of Excellence in Culturally Competent Mental Health.
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Siegel, C.E., Haugland, G., Laska, E.M. et al. The Nathan Kline Institute Cultural Competency Assessment Scale: Psychometrics and Implications for Disparity Reduction. Adm Policy Ment Health 38, 120–130 (2011). https://doi.org/10.1007/s10488-011-0337-0
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DOI: https://doi.org/10.1007/s10488-011-0337-0